NRHA IT SUPPORT

Exceed selected to provide IT support and Classroom services for NRHA in Norfolk VA

NRHA is the largest redevelopment and housing authority in Virginia and is a national leader in real estate development and property management. Exceed was awarded a Fixed Price contract to manage a IT LAB and design / implement a training program that was effective and would meet the needs of a large and diverse group of NRHA clients. An aggressive schedule was required as these residents needed to get jobs quickly.  A challenging factor was the lack of basic skills and low proficiency levels among a vast number of the group to be trained.

In addition, Exceed standardized the IT equipment and software across 12 Tenant Management Corporations throughout Norfolk VA.

Exceed designed and implemented a customized training program with an aggressive schedule that was effective in achieving a success rate of fifteen to twenty percent – a significant achievement when the  expected rate was five to ten percent.